Privacy Policy

Our Privacy Policy

Your privacy is very important to us. We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our website you are agreeing to our Privacy Policy.

Your Data, Your Rights

Under the new General Data Protection Regulation (GDPR), you now have more rights than ever before - you have the legitimate right to request any data we may hold on you; to withdraw consent; to be erased from our database under certain circumstances (with no effect on the lawfulness of any processing prior to your request to withdraw); the conditional right to object processing; the restriction to no further processing without prior consent, and to portability of your data.

How do we collect your data?

We may collect data from you in the instance of when you contact us about our products and services by email or through our website, sign up to our newsletter, or when you apply for any vacancies we may have available.

The information we collect

Information that we may collect for yourself may include, but isn’t limited to: Name, Address, Email Address, phone number, company you work for, IP Address as well as information of traffic to certain pages.

If you sign up for a newsletter, we only collect your email address.

How do we use your information?

  • To reformat our website and make it as user friendly as possible
  • Tailor the correct services to you
  • For any contractual services between you and us
  • For newsletters and updates
  • For new vacancies and the process of applications

We hold your information on our system for as long as necessary under contractual obligations until contract end. We aim to review our retention period for data on a regular basis with the aim to not hold the data longer than necessary. We are legally obliged to retain certain information to fulfil our statutory rights.

You have the option to unsubscribe at any time.

Your information – who can access it?

We process any data lawfully and with transparency, and promise to never hand over your data to any third parties. We only pass on your information to any third party under contractual services under your request and only pass over any relevant information. We will never disclose your information to any third party, unless we are required to do so by law or authorised by you.

Legal Disclaimer

We have endeavoured to ensure that the information on this web site is accurate and as current as possible. However, no representations or warranties are given about the accuracy, completeness or suitability for any purpose of the information contained in this site and in no circumstances will Orchard be liable to you for any loss of any kind arising out of the use of this site, or any other site referred to or linked through the web site.

The content and design of this web site are subject to copyright owned by Orchard (© Orchard 2010) or used under licence from third party copyright owners. All rights in any marks or logos are proprietary and are owned by or licensed to us. You are permitted to make copies of any material on this web site for your personal use only. You must not otherwise reproduce, distribute, download, post, store, transfer, broadcast, modify or transmit all or any part of the pages on this web site for any purpose or permit or assist in any way any other person to do the same.

Our web site may contain links to other web sites. We have no control over and shall have no responsibility or liability for the contents of other web sites linked to our web site and you enter them at your own risk.

Electronic links to this web site are prohibited without the prior written consent.

How we use cookies

As you are visiting our website, we may have transferred a cookie to your computer. A cookie is a small piece of information sent from this website to your browser for storage on your computer. If you want to know more about them then there is a useful and slightly complicated explanation on Wikipedia, HTTP Cookies.

Where do the cookies come from?

  • The software that runs this site (Symphony CMS) may transfer a temporary cookie so it can keep track of what it’s doing. As it is temporary it may be deleted when you leave here or after a duration of time, usually 30 minutes.
  • So that we can measure the popularity of posts and site visits, where people come from and other general statistics, we use Google Analytics. It may store cookies to track new and repeat visitors. It does not have any detail on who you are.
  • Advertising links can use cookies to track from which site you came from. Some of those will be for affiliate links where cookies are used in tracking and payment systems. We do not use such links or advertising mechanisms to drive traffic to this website.

Cookie Removal

If you wish to know how to remove cookies then AboutCookies.org should be of help.

Cookie usage

As this site uses analytics software and software that was created by another person or company, the usage of cookies is beyond our control and we may not be able to ask your permission in some cases.

How to complain

If you think we haven’t complied with GDPR in regards to your personal data, please contact gdpr@thinkorchard.com, or you have the right to complain to the Information Commissioners Office.

If you have any queries on any of the above, or the information we may hold on you, please contact our Data Protection Officer, Rich, on gdpr@thinkorchard.com

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